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Account management
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  Understanding your bill
  USF Recovery Fee Info
  Find a payment center
  Pay your bills online

  Collection's FAQ's

Technical support
  Internet support
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  Dial up access numbers
  Tech. support FAQ's
 

 

Need help? Call 1 877 499 1388

In this section you can find answers to all your technical and service-related questions.

 
Customer care
  View calling features
  Request a repair
  Contact Supra
  Customer care FAQ's
  Call Center Time Saving Tips
 
 
Technical support
  Internet support
  Email setup
  Dial up access numbers
  Tech. support FAQ's
  SupraAccess DSL FAQ's
 
 
Account management
  Subscribe to eBill Collection's FAQ's
  Understanding your bill Pay your bills online
  Find a payment center Application for Monthly Debit of Credit Card
 

Time Saving Tips

  1. Most customer care centers experience the highest call volumes on Mondays and Tuesdays.  To shorten the time you wait for assistance, call on Wednesday, Thursday or Friday.  The least amount of wait time is between 12p and 4p.
  2. You may also contact a representative by email via this website.  Just click on "Contact Supra” from the list under Customer Care.   Include your account information, contact number, description of your issue or question and the best time of day to reach you. We will do our best to contact you with a resolution at the time you specified. 

We sincerely appreciate your business and want to ensure you are assisted as quickly as possible.

 

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